Privacy Policy

1 Who We Are

Storage City Waterford is the data controller responsible for personal data collected through this website (storagecity.ie).

This policy explains what personal data we collect, why we collect it, and how we handle it in compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

2 Data We Collect

Contact form submissions

When you submit a storage enquiry via our website contact form, we collect your name, email address, phone number, and the details of your storage enquiry. This data is used solely to respond to your enquiry.

Google Analytics (website usage data)

We use Google Analytics to understand how visitors use our website. This collects anonymised data including pages visited, time on site, browser type, and general geographic location. No personally identifiable information is collected through Google Analytics.

Facebook / Meta (social media)

Our website includes a link to our Facebook page (facebook.com/storagecity). If you visit our Facebook page, Meta's own privacy policy governs how they handle your data. We may use Facebook's tools to understand engagement with our page. Please review Meta's Privacy Policy for full details.

Google Fonts

Our website loads fonts from Google Fonts. When your browser requests a font file, Google may log your IP address. We have no access to this data. See Google's Privacy Policy for details.

3 Cookies & Tracking

A cookie is a small text file placed on your device by a website. Below is a full list of cookies used on this site.

4 How We Use Your Data

We use the personal data we collect for the following purposes:

• 📩
  Responding to enquiriesContact form submissions are used solely to reply to your storage enquiry. We do not add you to a mailing list without your consent.
• 📊
  Website analyticsAnonymised usage data from Google Analytics helps us understand how our site is used and improve it over time.
• 📋
  Legal complianceWe may retain certain records to meet our legal and regulatory obligations under Irish and EU law.

Our lawful basis for processing contact form data is legitimate interests (responding to a direct enquiry). Our lawful basis for analytics and social media tracking is consent, which you may withdraw at any time.

5 Sharing Your Data

We do not sell, rent or trade your personal data. We may share data with the following third parties only where necessary:

• 📈
  Google LLCFor website analytics via Google Analytics. Data is anonymised and processed in accordance with Google's data processing terms.
• 👍
  Meta Platforms Ireland Ltd.If you interact with our Facebook page. Governed by Meta's own privacy policy.
• 🔤
  Google FontsFont files are loaded from Google's servers. Your IP address may be logged by Google.

All third-party processors we use are either based in the EU or covered by appropriate data transfer safeguards.

6 Data Retention

We retain contact form enquiry data for up to 12 months after initial contact, unless you become a customer, in which case we retain relevant records for as long as legally required.

Google Analytics data is retained for 26 months by default, as configured in our Google Analytics account.

You may request deletion of your data at any time by contacting us at info@storagecity.ie.

7 Your Rights Under GDPR

As a resident of the EU/EEA, you have the following rights regarding your personal data:

• 👁️
  Right of accessYou can request a copy of the personal data we hold about you.
• ✏️
  Right to rectificationYou can ask us to correct inaccurate or incomplete data.
• 🗑️
  Right to erasureYou can ask us to delete your personal data where we have no legal reason to retain it.
• ⏸️
  Right to restrict processingYou can ask us to limit how we use your data in certain circumstances.
• 🚫
  Right to objectYou can object to processing based on legitimate interests at any time.
• 📦
  Right to data portabilityYou can request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@storagecity.ie. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection.

8 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

This policy was last updated in January 2026. We may update it from time to time. Any significant changes will be noted at the top of this page.